What we fix
Every kind of ice machine a restaurant or bar runs.
- Cube and nugget machinesModular heads and the bins under them.
- Under-counter machinesAt the bar and the drink station.
- Ice and water dispensersIn the dining room and the back.
- Water filters and linesThat feed every machine.
Why do ice machines fail? The usual five
- Scale on the evaporatorFrom hard water.
- A dirty condenserThat can't shed heat.
- A clogged inlet valve or filterSo too little water comes in.
- A failed sensor or control boardSo the cycle never finishes.
- Warm air around the machineMost often in summer.
Most of these show up first as smaller, softer or slower ice. Call when you see it, not when the bin is empty.
Three steps, starting now
- 1
You call and tell us what's down and where.
- 2
We send a technician, on site within four hours for an emergency.
- 3
We fix it right the first time. 98% of our calls are completed in one trip.
What restaurant managers say
“Our ice machine went on the blink. I contacted FastFix and they setup our new company account and had a service person onsite in less than 24 hours to fix our issue.”
Google review, FastFix Columbia, August 2026
Factory-authorized on the ice machines you run
Warranty repair on these brands is done by a factory-authorized technician.
Questions managers ask
Is a slow ice machine an emergency?
If you'll run out before the next delivery, yes. Call.
Do you clean ice machines too?
Yes, as part of a maintenance plan.
Which brands do you fix?
Hoshizaki, Manitowoc and the other makes you're likely to have. For warranty work, see the brands we're authorized on.
Guides for managers
Free guideWhy commercial ice machines break down
The five reasons a commercial ice machine goes down, the three a manager can fix today, and when it's time to call a technician.
Read the guide
Free guideA cleaning and descaling routine for your ice machine
A simple routine for a commercial ice machine: what staff do every shift, what you check each month, and when to descale and sanitize.
Read the guide


