Warranty work, done by a factory-authorized technician

When your equipment is under warranty, the manufacturer wants an authorized servicer. For the brands below, that's us.

The brands we're authorized on

Warranty repair on these brands is done by a factory-authorized technician.

  • Hoshizaki
  • Manitowoc
  • True
  • Traulsen
  • Kolpak
  • Frymaster
  • Hatco
  • Delfield
  • Garland
  • APW Wyott
  • Pitco
  • Follett
  • Carrier
  • CPG
  • Avantco
  • Icetro
  • Masterbilt
  • XLT
  • Blodgett
  • H&K International
  • Lennox
  • Norlake
  • Beverage-Air
  • BKI

How does a warranty claim work? The maker sends it to us

  1. 1

    Call the manufacturer or your warranty company with the model and serial number.

  2. 2

    They send the job to us, and we send a factory-authorized technician for that brand.

  3. 3

    We fix it right the first time. 98% of our calls are completed in one trip.

Warranty questions

Who do I call first?

The manufacturer or your warranty company, with the model and serial number. They send the job to us.

Do you fix brands that aren't on this list?

Yes. We repair other makes too; the list is where we're factory-authorized for warranty work.

How fast can you get there for warranty work?

For an emergency, on site within four hours, warranty or not.

Call (636) 327-8349Email Request