Equipment down? Calling is fastest.

St. Louis Metro: (636) 327-8349. Columbia and mid-Missouri: (573) 544-0456.

FastFix service area: the St. Louis Metro and ColumbiaThe St. Louis Metro base in Webster Groves and the Columbia base, each with a ring of about an hour's drive (58 kilometers). Counties served: Boone, Callaway, Cole, Jefferson, St. Charles, St. Louis County and St. Louis City in Missouri; Madison, Monroe and St. Clair in Illinois.

Where are you? Two bases

What happens when you call

  1. 1

    You call and tell us what's down and where.

  2. 2

    We send a technician, on site within four hours for an emergency.

  3. 3

    We fix it right the first time. 98% of our calls are completed in one trip.

Hours

  • Office: Monday to Friday, 8 AM to 5 PM. Our office staff answer.
  • Nights, weekends and holidays: call the same number. Our service manager answers and sends the technician on call.

Not an emergency? Send a service request

For anything that can wait. We call you back to schedule. If it's an emergency, call (636) 327-8349 instead.

We call this number back.

So the right base takes the call.

The machine, the make if you know it, and what it's doing.

Add your name so we know who to ask for.

Add a phone number we can call you back on.

That number looks short. Check it and try again.

That email looks incomplete. Check it, or leave it blank.

Add the restaurant and city so we send the right base.

Tell us what's down, even in a few words.

Your request didn't go through. Call (636) 327-8349, or try again in a minute.

We couldn't confirm a person sent this. Try again, or call (636) 327-8349.

Got it. Your request is in.

What happens next

We call you back on the number you gave us to schedule the visit. If it turns into an emergency before we call, call (636) 327-8349.

Setting us up as a vendor?

For facilities directors: everything your vendor file needs, sent to your inbox.

Send me the vendor packet
  • A certificate of insurance naming your company
  • A signed W-9
  • Our standard terms: time and materials, a not-to-exceed amount for chains, Net 30

Questions before you call

Which number do I call?

(636) 327-8349 in the St. Louis Metro, (573) 544-0456 in Columbia and mid-Missouri.

Do you answer at night?

Yes. Nights, weekends and holidays, our service manager answers the same number.

How fast can you get there?

For an emergency, we're on site within four hours.

Call (636) 327-8349Email Request