We used to be the ones calling for repairs.

FastFix is run by a former multi-unit restaurant operator. For years that meant being the one on the phone when a walk-in died at the worst hour. It meant waiting on vendors who didn't show, and paying twice for the same repair.

Why we run it the way we do

We know what a down walk-in costs, because we've paid it.

So we run FastFix the way we wanted our vendors to run: on site fast for an emergency, fixed right the first time, and one call for every machine in every store.

In business since2003

Who runs it? The owners

  • Chris Harre

    co-owner and CEO

    Before FastFix he ran multi-unit restaurants, so he knows what a down walk-in costs a store.

  • Mike Kutz

    co-owner

How we work

Four things we hold to on every call.

  • Show up fastOn site within four hours for an emergency.
  • Fix it once98% of calls completed in one trip.
  • One callRefrigeration, HVAC and the cook line, for every store.
  • Clear billingTime and materials, a not-to-exceed amount for chains, Net 30.

What customers say

  • “Courteous, timely, efficient. Qualities I look for when I require services from professionals.”

    Google review, FastFix Columbia, August 2026
  • “they have always provided prompt (FAST) and professional service. So, when my current organization completed construction of a brand new facility with a commercial kitchen, they were the first ones I called to provide our service.”

    Google review, FastFix Columbia, August 2026

Factory-authorized on the brands in your kitchen

Warranty repair on these brands is done by a factory-authorized technician.

Hoshizaki
Manitowoc
True
Traulsen
Kolpak
Frymaster
Hatco
Delfield
Garland
APW Wyott
Pitco
Follett
Carrier
CPG
Avantco
Icetro
Masterbilt
XLT
Blodgett
H&K International
Lennox
Norlake
Beverage-Air
BKI

Two bases, most calls within an hour

We work from two bases: the St. Louis Metro and Columbia. Most of our calls are within an hour's drive of one of them.

FastFix service area: the St. Louis Metro and ColumbiaThe St. Louis Metro base in Webster Groves and the Columbia base, each with a ring of about an hour's drive (58 kilometers). Counties served: Boone, Callaway, Cole, Jefferson, St. Charles, St. Louis County and St. Louis City in Missouri; Madison, Monroe and St. Clair in Illinois.

Approve us as a vendor without a meeting

For facilities directors: everything your vendor file needs, sent to your inbox.

Send me the vendor packet
  • A certificate of insurance naming your company
  • A signed W-9
  • Our standard terms: time and materials, a not-to-exceed amount for chains, Net 30
Call (636) 327-8349Email Request