
Why we run it the way we do
We know what a down walk-in costs, because we've paid it.
So we run FastFix the way we wanted our vendors to run: on site fast for an emergency, fixed right the first time, and one call for every machine in every store.
In business since2003
Who runs it? The owners
Chris Harre
co-owner and CEO
Before FastFix he ran multi-unit restaurants, so he knows what a down walk-in costs a store.
Mike Kutz
co-owner
How we work
Four things we hold to on every call.
- Show up fastOn site within four hours for an emergency.
- Fix it once98% of calls completed in one trip.
- One callRefrigeration, HVAC and the cook line, for every store.
- Clear billingTime and materials, a not-to-exceed amount for chains, Net 30.
What customers say
“Courteous, timely, efficient. Qualities I look for when I require services from professionals.”
Google review, FastFix Columbia, August 2026 “they have always provided prompt (FAST) and professional service. So, when my current organization completed construction of a brand new facility with a commercial kitchen, they were the first ones I called to provide our service.”
Google review, FastFix Columbia, August 2026
Factory-authorized on the brands in your kitchen
Warranty repair on these brands is done by a factory-authorized technician.
Two bases, most calls within an hour
We work from two bases: the St. Louis Metro and Columbia. Most of our calls are within an hour's drive of one of them.
- St. Louis Metro: Call (636) 327-8349.
- Columbia: Call (573) 544-0456.












